Influence and persuasion have become essential competencies for leaders and professionals across virtually every function and industry. Today’s lean and matrixed organizations make it very difficult to get things done by relying solely on dedicated resources. Global markets require the ability to work seamlessly with colleagues from different cultures.
Developing and selling complex solutions to multi-national customers requires collaboration across product and service groups. And leading any kind of change initiative requires building buy-in and commitment from a broad and diverse set of constituents.